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Below is a list of our current job openings. Please send a cover letter and resume to apply.



The Program Manager Youth Exploration & Life Skills Programs (YEP-LS) is full-time, 40 hours per week (1 FTE). This position requires a high-energy visionary with personable leadership skills and the ability to multi-task, inspire, lead, problem-solve, report, and positively represent the Learning Web to funders, community partners and participants.  We are looking for an individual who can lead these programs now with an eye to the future.   The work is performed under the direct supervision of The Learning Web Executive Director and will work in concert with the leadership team (Director of Operations and the Director of Youth Outreach) as directed. 

Responsibilities of the Position::

Administrative Responsibilities

1.    Manage all aspects of the YEP and LS programs including Youth Exploration-Schools, Youth Exploration-JYC, DSS Life Skills, and Supporting Strong Families.

2.    Lead, supervise, coach, and evaluate YEP and LS program staff; assign, balance, and monitor caseloads; engage staff in timely preparation of paper / electronic records documenting all work with program participants; report monthly/quarterly staff progress toward meeting goals.

3.    Envision and develop respective programs to ensure efficacy, increase impact/outcomes, grow services, and develop staff.

4.    Assist Executive Director and the Director of Operations in program development, reporting and evaluation of the YEP/LS programs and work with the Leadership Team as it relates to the continuum of service across YEP/LS and Youth Outreach programs.

5.    Assure compliance with operational and reporting requirements of funders. 

6.    Represent The Learning Web and Youth Exploration & Life Skills Programs in the larger community including Supporting Strong Families collaboration, and Tompkins County Youth Services partner groups.


Direct Service Responsibilities


1.  Maintain an ongoing caseload of Life Skills and prevention youth / young adults:

a. assist them in identifying and assessing immediate and long-term needs.

b. develop a plan with goals to meet their needs using community resources; and

c. provide effective case management.

d. complete ongoing documentation/case notes in required data information systems.

2.  Advocate on participant's behalf with other service providers, landlords, the legal system, and others.

3.  Assist participants in maintaining stable, safe housing and in developing the skills to live independently if that is their goal. For those youth desiring to reside with a parent/caretaker, support the family in living harmoniously.

4.  Provide one-to-one and small group training in independent living skills.

5.  Assess participants employment interests, skills, and past work experience. Place and monitor participants in workplace apprenticeships, based upon the participant's interests and skills.

6.  Maintain high ethical standards when carrying out all duties and maintain strict adherence to all confidentiality, legal, and agency guidelines in all areas of service provision.



·      BA degree and at least four years’ experience working with youth or young adults in a community / Human Services setting preferred.  An Associate Degree will be considered if the candidate possesses additional related work experience.

·      Minimum two years supervisory experience.

·      Ability to direct, manage, lead and coach subordinate staff.

·      Ability to develop programs, gather, organize and analyze program data and reporting.

·      Demonstrated ability to work effectively with difficult-to-reach service populations, especially disconnected/disenfranchised youth, and young adults, in a multi-disciplinary human service setting.

·      Experience conducting individual and group counseling (informal or formal) sessions.

·      Possess excellent organizational skills and the ability to deal with multiple tasks simultaneously.

·      Possess the qualities of a counselor and social worker, although certification for these roles is not mandatory.

·      Experience working with community, social services agencies, schools, and educational programs.

·      Ability to relate to people from all walks of life in a respectful, personable, effective manner.

·      Must pass a criminal background check, a State Child Abuse Registry check, and possess a valid driver’s license with a clean driver's record.

·      Must have a reliable, fully insured vehicle.


Compensation :

·   Salary range commensurate with experience:  $47k-$51k

·   85% paid individual health insurance

·   Generous sick and vacation leave

To Apply:

Send a cover letter and resume to with “Program Manager YEP/LS” in the subject line.  Documents may be mailed to The Learning Web, Attn:  Operations Director, 320 W. Buffalo Street, Suite 2, Ithaca, NY  14850.  Deadline:  Until Filled

Final candidate must complete a Learning Web Job Application, pass a criminal background check, a State Child Abuse Registry check, and a Driver’s license check.

For information about our agency and programs, please visit us on the web at 

The Learning Web is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, creed, color, national origin, ancestry, marital status, sexual orientation, gender, gender identity or expression, or disability.  Individuals who bring a diverse perspective and are supportive of diversity are strongly encouraged to apply.